Customer Support Refinement: Extended Working Hours
FAST INVEST brings you one more good refinement and improved service. From now on, our CUSTOMER SUPPORT department will be available from 7 a.m. to 7 p.m. (CET). Besides, during our business hours, we provide support in English, Spanish, and Portuguese. Also, feel free to contact us after hours – we are ready to help, and we will approach your inquiry as soon as possible.
In addition, FAST INVEST recently enhanced more features and benefits for investors. Firstly, FAST INVEST has decided to make an unorthodox move of hiring a team of experienced KEY ACCOUNT SPECIALISTS instead of using AI, in this age of digital personalization. We all know, investors desire not only HIGH ROI, but they are looking for something more - a unique experience. Investors aspiration - to be treated as individuals; they want services that are tailored to their specific needs. FAST INVEST is eager to develop the synergy of unique experience and personalized customer support to set an example of personalization in the P2P Alternative Investment arena.
Furthermore, in the following blog post "Through the Customer Engagement Towards Progress: FAST INVEST case", you can find presented vital adjustments to our platform. In specific:
- Payout Expected Date
- Multilingual Customer Support
- ID Verification
- Special Terms for Loyalty
- Loans with 18% ROI
- Upgraded Statements
- Cancel Payout Button
- Expanded FAQ section
- Referral Campaign
- Auto Invest boost
FAST INVEST is putting a massive amount of efforts to deliver as best service as possible for you. Every day we are challenging ourselves to make impossible possible and much much more. From the very first day of business, we reached over €58 million in total investment and repaid over €2 million in interests. Here, at FAST INVEST customer comes first, and we appreciate trust. We feel a solid partnership, and we intend to bring customers experiences to the next level!